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Strategic Operations
Strategic & Operational Planning
Defining goals, aligning resources and measuring impact
Budgeting & ​
Performance Reporting
Ensuring financial sustainability and responsible resource allocation
Succession Planning​​
Preparing for leadership transitions and ensuring organizational continuity​
Shannon Heiberg
I bring together strategy and operations with a pragmatic approach, partnering with nonprofits to streamline operations and empower teams to maximize their impact for constituents and stakeholders.
As a Pacific Northwest native with over 15 years of experience in both nonprofit and for-profit operations, I offer a collaborative approach and proven expertise in project management, process improvement, program scaling, and change management. I bring an external operational perspective to your team's knowledge, expertise, and relationships, driving positive change for sustainable growth and long-term success.
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My experience includes:
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Co-creating social information systems with UK Dept for Education
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Leading operations, event management, and sponsorship for Emirates Airline Festival of Literature
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Implementing Project Management Office for Community Health Information Services supporting Community Health Plan of Washington
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Scaling Marketing Technology Operations with Accenture for Microsoft, involving teams in the US, Costa Rica, and India
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Strategy & Operations Management for Google Cloud, including budgeting, annual planning and project office implementation​
